Onsite Technology Trainer/IT Training Specialist; Prior Law Firm or Professional Service
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-03-01
Listing for:
Latitude Inc
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Technical Writer
Job Description & How to Apply Below
Overview
We are seeking a skilled and service-oriented Technology Trainer with prior helpdesk experience and a background in professional services environments (preferably law firms) to support the adoption and effective use of technology across the organization. This role is responsible for developing and delivering end-user training, providing hands-on support, and serving as a bridge between IT and business users.
This role is fully onsite in Baltimore MD
Salary: $75,/year depending on experience and education
Responsibilities- Design, develop, and deliver technology training programs for attorneys, professional staff, and administrative personnel.
- Conduct onboarding and ongoing training for software applications, systems, and firm technology tools.
- Provide individual and group training sessions in-person and virtually.
- Create and maintain training materials, user guides, videos, and knowledge base documentation.
- Respond to user inquiries related to software, hardware, and systems usage.
- Support rollouts of new systems, upgrades, and technology initiatives.
- Track training participation, user adoption, and effectiveness metrics.
- 5+ years related work experience
- Law Firm or other Professional Services background required
- Help desk/desktop support experience
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