Senior Enterprise Resource Planning Technical Lead

Position Title

Senior Enterprise Resource Planning Technical Lead

Administrative Information Systems, Information Technology

The Senior ERP Technical Lead will collaborate with the Director of Administrative Information Systems to oversee the technical administration, upgrades, tuning, and implementation of software across the Enterprise Resource Planning (ERP) platform. This role will serve as the technical authority on the ERP platform and provide guidance on implementation and integration for software supported by the administrative information systems department.

• ERP Leadership and System Optimization: Act as the lead technical authority for the college's ERP system, guiding the ERP team and stakeholders to optimize system performance and align with strategic objectives; lead medium‑to‑large ERP projects—including implementations, upgrades, master data migrations, and customizations—to ensure seamless integration and operational success; leverage advanced tools such as SQL, SAP databases, and ERP development tools to develop SaaS compliant solutions, automate workflows, and deliver actionable insights;
  
  design and implement API integrations between the ERP and third‑party systems, ensuring interoperability and enhanced functionality.
• Strategic Planning and Process Improvement: Analyze and refine business processes, identifying opportunities to leverage ERP capabilities for increased efficiency, accuracy, and data integrity; partner with cross‑functional teams to design and implement an inventory classification system for college software systems; translate complex business needs into actionable technical requirements, aligning ERP solutions with organizational goals and priorities; develop innovative solutions to address technical challenges and implement system enhancements that support operational excellence.
• Change Management and
  
  Collaboration:
  
  Act as a change leader, driving ERP adoption through process improvements, user‑friendly solutions, and comprehensive training programs; support other ERP team members on best practices in system development, API integration, and advanced parameter setup to increase consistency and quality; build strong relationships with internal and external stakeholders, presenting technical strategies, updates, and project outcomes effectively.
• System Maintenance and Licensing: Proactively maintain and monitor ERP systems, addressing potential issues to minimize downtime and maximize reliability.
• Innovation and Strategic Impact: Remain at the forefront of emerging ERP trends, advanced development tools, and cutting‑edge coding practices, integrating innovative solutions that enhance system functionality and drive business outcomes; use the ERP system to support data‑driven decision‑making, strategic growth, and operational excellence, ensuring system capabilities evolve with organizational needs.

• Minimum
  
  Education Required:
  
  Bachelor’s degree
• Experience
  
  Required:
  
  8+ years in ERP environments
• Preferred Experience: Bachelor’s degree in a technical or related field with 8‑12 years of experience;
  Master’s degree preferred with 6‑10 years of experience; proficiency in Ellucian Colleague, CRM Advise, and CRM Recruit; knowledge of computing, telecommunications, networking, security, and information technology; experience in higher education; demonstrated ability to manage medium‑to‑large‑scale ERP projects; ability to manage multiple priorities and collaborate with diverse stakeholders.
• Other Requirements: In‑depth knowledge of enterprise resource planning systems (implementation, upgrades, integrations); ability to work effectively within a large diverse organization; leadership skills focused on team development, motivation, and performance management; experience managing complex technology systems and applications; excellent organizational and interpersonal skills; strong communication skills; ability to maintain strict confidentiality; regular attendance required; consideration of sustainability initiatives.

Fast‑paced, deadline‑driven office environment with concurrent management of multiple…