Enterprise Resource Planning Manager

Position Title

Enterprise Resource Planning Manager

The Enterprise Resource Planning (ERP) Manager supports the responsive and efficient operations of Administrative Information Systems (AIS). The ERP Manager works under the general direction of the Director of AIS and will work with the team to fulfill user requests in a timely manner with a high degree of quality. The ERP Manager will evaluate user requests and assign departmental resources appropriately.

The position will also provide end-user support and work with the ERP trainer to help facilitate training. The ERP Manager will lead internal AIS meetings and functional area meetings.

• Documentation & Governance: Own AIS documentation, policies, SOPs, and the knowledge base, ensuring all governance aligns with Federal and Maryland record retention laws (NARA, EEOC, etc.).
• Team Leadership: Supervise, mentor, and manage the AIS team of programmers and analysts.
• System Management: Monitor system health, manage upgrades, communicate outages, and drive stability improvements with vendors. Experience in a Higher Education environment and hands-on experience with a higher education ERP.
• Project & Support Oversight: Lead important enterprise resource planning (ERP) projects; triage, assign, and track service requests; and manage resolution of complex system issues.
• Security & Auditing: Serve as the primary liaison to the Information Security team. Handle audit responses, develop risk mitigations, enforce security standards, and audit security access for AIS systems.
• Vendor & Licensing Management: Manage ERP licensing, renewals, contracts, and overall vendor relationships to ensure compliance with service agreements and security standards.
• Performance Monitoring: Conduct Quality Assurance (QA) testing, verify system upgrades, and develop/monitor KPIs to guide business decisions.
• Perform other duties as assigned.

• Minimum
  
  Education Required:
  
  Bachelor's degree
• Experience
  
  Required:
  
  5 years

• Bachelor's Degree in Information Technology, Communication, or related field.
• 5+ years of IT experience managing people and projects, with 3-5 years managing a higher education ERP system.
• Experience with a Higher Education ERP such as Colleague, Banner, Workday, People Soft, or Jenzabar is required.
• Strong command of Microsoft Office (Word, Excel, PowerPoint).
• Detail oriented, independent, and highly organized.
• Excellent communicator with solid interpersonal, research, and analytical skills.
• Able to maintain strict confidentiality and demonstrate reliable attendance.

Performs all duties while considering the impact of any actions on the college’s sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.

Fast-paced, deadline-driven office environment. Concurrent management of numerous tasks, some with conflicting priorities. Flexibility required.

Yes

Information Technology

Administrative Info. Systems

Posting Number: B558P

Number of Vacancies: 1

Best Consideration Date: 11/14/2025

Job Open Date: 10/30/2025

Job Close Date:

Continuous Recruitment? No

Job Category: Staff

Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options:
The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor’s degree must participate in The Pension. Employees that possess a bachelor’s degree and hold professional positions that require a bachelor’s degree may choose to participate in either The Pension or The ORP.

* Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy,…