Risk Manager

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Technology Risk Manager – Enterprise Services Risk Office The Enterprise Services Business Risk Office provides risk management support to several lines of business including Brand, Enterprise Supplier Management, Enterprise Products & Experience (EPX), Software, External Affairs, eData, Global Workplace Solutions, Emerging Payments, Ventures, and Tech. As the risk team supporting the enterprise global payments network we are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies.

Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business.

As a Technology Risk Manager in Capital One’s Enterprise Services (ES) Risk organization, you will apply your tech and cyber risk management skills and analytical skills to some of our highest profile risk management projects. You will act as a thought leader across Technology, Divisional CIO, and Cyber Security teams to develop and support best‑in‑class industry risk solutions in a manner that supports innovation and protects our customers, shareholders and associates.

You will collaborate with second lines of defense to lead and implement risk and control tools, techniques, and frameworks for the technology organization, and provide direct tech risk guidance to first line divisional technology teams supporting our Global Payments Network. Your contributions will drive organizational change through risk identification, measurement, analysis and reporting in order to better manage the company’s technology and cyber risks in an open and collaborative environment.

• Serve as a Technology Risk Manager for Divisional CIO Leadership Team and respective software engineering teams to propel the technology risk agenda and help DCIO LT make informed decisions in supporting their business partners.
• Build successful relationships with tech and other team members to understand the impact of technology risk on critical business processes.
• Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend risk mitigation activities.
• Influence leaders within Tech, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed.
• Conduct periodic risk reviews with the executives and support reporting for technology risk metrics.
• Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness.
• Design and support internal risk and control governance processes.
• Identify and implement continual tech risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction.
• Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas.

• Bachelor’s Degree or military experience.
• At least 3 years of experience performing risk assessments and risk advisory work for card or debit payments networks.
• At least 4 years of experience in an information technology or risk management field.
• At least 4 years of experience in project, risk program, or process management.
• At least 4 years of experience supporting, partnering, and interacting with internal and external business clients.
• At least 4 years of experience consulting with senior executives or strategy building.

• CISA, CRISC, CISSP, CISM or other industry risk professional certification.
• At least 5 years working with technology in the financial services industry.
• At least 1 year of experience managing risks, governance, and controls for technology, digital products, and solutions.
• At least 1 year of experience with risk management frameworks, reporting, and metrics within public cloud‑based environments.

At this time, Capital One will not sponsor a new applicant…