Senior ServiceNow Architect
Job in
Baltimore, Anne Arundel County, Maryland, 21270, USA
Listed on 2026-01-12
Listing for:
Tech Tammina
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Support, IT Business Analyst
Job Description & How to Apply Below
Senior Service Now Architect
Location:
Baltimore, Maryland
Duration: 6+ Months
Job Description:
Minimum Qualifications:
- A minimum of five (5) years of experience in an enterprise IT environment supporting computer hardware, software, and/or enterprise applications at an expert level.
- A minimum of five (5) years of proven experience as a Service Now architect, administrator, or similar role.
- A minimum of five (5) years of experience designing and creating incident, problem, and change management modules in Service Now, developing and maintaining the Service Catalog.
- A minimum of two (2) years of demonstrated success in configuring and customizing the Service Now platform, including knowledge of tables, fields, forms, and workflows.
- A minimum of two (2) years of experience managing user accounts, roles, and groups, enforcing access controls and permissions.
- Familiarity with integrating Service Now with other systems and applications.
- Ability to create and customize reports and dashboards within Service Now.
- Strong understanding of IT Service Management (ITSM) processes and implementing (CMDB).
Skills:
- A minimum of eight (8) years of experience architecting the Service Now platform.
- A minimum of five (5) years of experience with Service Now development, including creating custom applications and modules.
- A minimum of five (5) years of experience in performance tuning and optimizing the Service Now platform for scalability and responsiveness.
- Experience with planning and executing Service Now platform upgrades and migrations.
- Proficiency in advanced scripting languages within the Service Now platform, such as Glide Script (JavaScript) or Angular
JS. - Service Now Certified Implementation Specialist certifications in specific modules, such as IT Service Management (ITSM), Service Catalog, or other relevant areas.
- Service Now Certified System Administrator (CSA) certification.
- ITIL (Information Technology Infrastructure Library) certification.
Position Requirements
10+ Years
work experience
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