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HelpDesk/Support Technical Support IT Support

Hybrid Helpdesk Technician - Fast-Paced IT Support

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: TEKsystems
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 16.5 - 18 USD Hourly USD 16.50 18.00 HOUR
Job Description & How to Apply Below
A tech staffing company is seeking a Helpdesk Technician for a hybrid role in Catonsville, MD. The technician will manage daily customer interactions, logging and resolving issues with a target first call resolution rate of 75%. Common issues include Microsoft Outlook and Word troubleshooting. The role offers a pay range of $16.50 to $18.00 per hour, with benefits including medical, dental, and retirement plans.
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