Hybrid Service Desk Analyst — Evening Support

A technology services firm in Baltimore, MD is hiring a contract customer service representative. The role requires managing customer interactions, applying troubleshooting skills, and ensuring timely problem resolution. Candidates should have strong communication abilities and experience in technical support, especially with tools like Microsoft Outlook and Word. The position offers a hybrid work schedule and a pay rate between $16.50 and $18.00 per hour, alongside various benefits.

Apply before January 22, 2026.
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