Senior Product Designer

Senior Product Designer page is loaded## Senior Product Designer remote type:
Hybrid Position locations:
Baltimore, MDtime type:
Full time posted on:
Posted Todayjob requisition :
R81805
** Overview:
** As a Senior Product Designer on the M&T Experience Design & Innovation team, you will lead the creation of secure, unified digital identity experiences across the enterprise. Your work will begin with the consumer retail experience, setting the foundation for enterprise-wide transformation and guiding the Northstar strategy for all lines of business. This role requires a strategic mindset—designing solutions for immediate consumer needs while planning for scalable, long-term impact across the organization.
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* Primary Responsibilities:

*** Lead design for enterprise digital transformation, starting with consumer and scaling across business lines.
* Drive design efforts for retail initiatives, setting strategic direction and standards that guide the Northstar vision across the enterprise.
* Design CIAM solutions (MFA, password, login, unified account management).
* Align design work with Northstar strategy and modernization goals.
* Execute phased design, adapting solutions for multiple business areas.
* Collaborate with product owners, developers, and vendors.
* Ensure compliance with privacy, regulatory, and internal standards.
* Envision and design end-state experiences that meet business goals and user needs, informed by research.
* Utilize user-centered design methods throughout the product lifecycle to define deliverables and bring experiences to life.
* Mentor other Product Designers and build knowledge of design thinking among product teams.
* Lead cross-functional teams in design workshops using human-centered and design thinking methodologies.
* Perform user/customer research in partnership with the Experience Research team.
* Communicate rationale and collaborate with cross-functional peers.
* Promote an environment that supports belonging and reflects the company brand.
* Maintain internal control standards, including timely implementation of audit points and regulatory issues as applicable.
* Complete other related duties as assigned.
** Scope of Responsibilities:
** The M&T Experience Design & Innovation team is a multidisciplinary group dedicated to transforming digital experiences across the enterprise. We champion customer centricity and innovative design, driving enterprise-wide change through curiosity and collaboration. Within this team, Enterprise Experience Design leads the vision for identity solutions that prioritize security, operational efficiency, and a unified customer experience. We guide cross-functional teams in tackling CIAM and enterprise login challenges, and continually advance our design toolkit to deliver simple, connected solutions that help customers achieve their financial goals.
** Education and Experience Required
*** Bachelor’s degree in UX Design, HCI, Industrial Design, or related field; or equivalent experience (minimum 7 years combined education and/or relevant product design work experience).
* At least 3 years of product/UX design experience, ideally with enterprise platforms, or security-focused environments.
* Demonstrated expertise in authentication, identity management, regulatory compliance, and accessibility standards.
* Proficiency in design and prototyping tools (Figma, Adobe, Sketch, InVision) and best practices for desktop, mobile, and web applications (JIRA, Confluence).
* Strong portfolio showcasing user-centered design, including use cases, flow diagrams, prototypes, scenarios, and wireframes.
* Experience designing for diverse digital and non-digital channels, supporting the full product lifecycle from vision to iteration.
* Ability to mentor others, collaborate cross-functionally, and lead workshops using tools like Miro and Webex.
* Skilled at navigating ambiguity, building stakeholder relationships, and promoting inclusive design.
** Education and Experience Preferred
*** Master’s degree in a related field.
* Experience working in the financial industry.
* Collaborative experience with Product Managers, Designers, and Marketers.
* Advanced proficiency in industry best…