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ServiceNow Sales Engineer

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: KPMG US
Full Time position
Listed on 2026-01-10
Job specializations:
  • IT/Tech
    IT Consultant, IT Business Analyst, Cloud Computing, Systems Analyst
Job Description & How to Apply Below

KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally.

If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Service Now Sales Engineer to join our Alliances organization.

Responsibilities
  • Embed technology early in client sales cycle and build and support top of the funnel activity for cloud enabled digital transformation deals; includes assisting our Alliance Sales Executives to identify, qualify, and then draft client SOWs working with our platforms and offering teams to ensure the appropriate solutions are presented to clients.
  • Develop and present compelling demonstrations tailored to generative AI solutions on and with Service Now; including showcasing products like NOW Assist alongside complementary GenAI Services such as Microsoft or Google; demos will illustrate how powerful generative AI models can transform client operations, enhance innovation, and drive business value.
  • Craft detailed and persuasive responses to RFPs that are centered around AI and data integration; leverage their knowledge of Service Now's Workflow Data Fabric and all other platform capabilities.
  • Engage directly with senior technical stakeholders, such as Chief Data Officers and IT Directors, at client organizations, understanding their generative AI ambitions and technical requirements, offering tailored AI solutions leveraging the latest in Service Now and across the AI ecosystem.
  • Accelerate Alliance Influence Pipeline and Bookings growth by augmenting our Alliance Sales Team, providing technical sales skills and business acumen to deliver a technical sales strategy.
  • Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment.
Qualifications
  • Minimum of eight years of experience in a technical sales or consulting role, with a focus on AI and data integration; ITIL certification and either their Certified Master Architect or Certified Technical Architect certifications required.
  • Bachelor's degree in a related field from an accredited college/university preferred; or minimum of a high school diploma or GED required plus ten years of previous sales engineering experience.
  • Hands‑on technical experience to include scripting, integration, and successfully implemented a wide range of NOW applications; experience with the breadth of Service Now products and services, and ability to navigate and collaborate with KPMG sales and delivery.
  • Consultative and architecture experience in relevant solution area(s), with excellent presentation skills; quickly develop and deliver high quality Service Now enabled demos, strong understanding of client issues and ability to articulate value propositions with clients, internal stakeholders and Alliance Partner field sales and leadership teams and to understand and articulate complex content around business issues, client needs, and KPMG service offerings.
  • Strong communication, consultative and interpersonal skills that have resulted in business relationships of impeccable trust, confidence, and results.
  • Able to travel as needed.
  • Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

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