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Information Technology Service Desk Manager

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: DNA Partners
Full Time position
Listed on 2025-12-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below

Overview

Information Technology Service Desk Manager position at a Global Law Firm, based in the Washington, DC area. The Information Technology Department has an opening for an IT Service Desk Manager in the Washington DC office.

The Manager is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner.

Responsibilities
  • Manage day-to-day operations of the IT service desk.
  • Ensure all requests for support are handled promptly and efficiently.
  • Supervise service desk staff in a law firm or other professional services environment.
Qualifications
  • Experience supervising a service desk in a law firm or other professional services environment.
Employment details
  • Employment type:

    Full-time
  • Seniority level:
    Mid-Senior level
  • Location:

    Washington, DC office
  • Base pay range: $/yr - $/yr
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