Urban English Linguist - Baltimore, MD

Urban English Linguist – Baltimore, MD

Location:

Baltimore, MD

Security Clearance:
Public Trust

Schedule:

Part‑time essential services – day, night, weekends, holidays. Non‑exempt, overtime eligible.

Hourly: $28.73/hr

When you join KACE, you work alongside talented professionals who are purpose‑driven, forward‑focused, open‑minded, trustworthy, and invested. KACE employees bring diverse talents to shape the nation’s safety, security, and quality of life. The KACE Way is our commitment to employees, customers, and communities. Join KACE and make a difference!

Our linguists perform real‑time transcriptions of sensitive Urban English material to English, collect, analyze, identify, and decode colloquialisms and slang, and communicate key information to law‑enforcement agents. The role includes transcribing source documents and recordings from storage media (audio cassettes, videocassettes, digital media).

• Listen to oral and written intercepts or pre‑recorded communications in Urban English and provide verbal and written synopsis and transcriptions.
• Relate all pertinent information to the client during live projects.
• Contribute to a master‑list of slang words and codes used by a specific group or organization.
• Maintain a voice library for the duration of the project.
• Transcribe and translate pertinent calls and documents as assigned.
• Produce court‑ready transcriptions of calls, chats, and documents, following required format.
• Use reference tools created during the project.
• Transcribe a minimum of 16 minutes of recorded conversation in an 8‑hour day.
• Operate specialized software equipment (JSI voice box, Pen‑link, Comverse, etc.).
• Maintain a daily log of productivity.

• Bachelor’s degree and ≥3 years of professional experience OR Associate degree and ≥5 years OR High School Diploma and ≥7 years.
• At least 1 year of transcription experience in the required language.
• Subject to government background investigation & must meet eligibility for classified information.
• U.S. citizen or lawful permanent resident.
• Knowledge of source‑language colloquialisms, SMS, social media, and Webchat.
• Excellent verbal and written skills in the target language (grammar, punctuation, spelling).
• Score ≥3 on a third‑party Language Assessment (AE/DE/RE/WA) in English.
• Strong computer skills (MS Office, Word, Excel, PowerPoint, Outlook).
• Ability to work under pressure, fast‑paced environment, and communicate effectively with law‑enforcement personnel.
• Prioritize, time‑manage, meet deadlines, balance tasks, work in a team.
• Technical direction & feedback from various sources.
• Type ≥45 WPM.

• Ability to obtain/maintain Security Clearance.
• Favorable credit check.
• Successful background investigation, medical, drug screen.
• U.S. citizen or permanent resident with ≥3 of 5 years in the U.S.

• Standing/Walking/Mobility required for meetings.
• Climbing/Kneeling: 0%-10% of time.
• Lifting/Pulling/Pushing: 0%-10% of time.
• Fingering/Grasping/Feeling:
  Must write, type, use telephone system 100% of time.
• Sitting: prolonged periods monitoring live/taped calls. Desk may be restricted during live monitoring/translating.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict tasks that may be assigned. Management may revise duties as necessary without updating this job description.

For more information about KACE, visit  KACE is an Equal Opportunity Employer. KACE complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation during this selection process, please direct inquiries to