Human Resources Manager

Overview

Position Summary: Reporting to the Director of Human Resources, the Human Resources Manager leads and manages the HR department. This role is responsible for implementing all aspects of Human Resources within the Agency, including but not limited to recruitment, benefits, employee relations, performance management, compliance, and HR policy development, while fostering a positive workplace culture and supporting employee development.

• Manages the day-to-day work of the HR team, provides coaching and performance management, and ensures the HR team meets the goals and strategic objectives of the department and the Agency.
• Oversees and manages the entire recruitment effort and ensures the integrity of the hiring process, including equity, compliance, efficiency, and building the Agency’s brand as an employer of choice in the non-profit sector.
• Responsible for the implementation and interpretation of HR policies and procedures. Protects the interests of employees and the Agency under policies, laws, and regulations. Ensures compliance with all federal, state, and local employment laws and regulations. Develop, update, and enforce HR policies and procedures, and conduct regular audits to ensure HR practices are compliant and up-to-date.
• Identifies opportunities for improvement, proposes solutions, and leads special projects to support Agency goals and objectives.
• Supports employee performance and engagement by supporting all employees in matters relating to HR, and acts as a liaison to leadership, including offering advice and guidance on performance, performance reviews, training, conflict resolution, career advancement, and compliance. Handles discipline and termination of employees under agency policy and contract agreements.
• Recommends employee relations practices necessary to establish a positive employer-employee relationship and promote high levels of performance and engagement. Look for opportunities to improve engagement and communications to employees. Manages employee recognition program.
• Coordinates staff training in response to Agency and staff needs.
• Manages legal requirements and government reporting relations affecting Human Resources function – i.e., EEO, wage and hour, affirmative action. May represent the agency at unemployment hearings.
• Performs benefits administration, including open enrollment, claims resolution, change reporting, approving and preparing invoices for payment, and communicating benefit information to employees. Acts as liaison with third-party benefit administrators.
• Maintains Human Resources Information System database, files, and general human resources information in accordance with legal requirements. May design queries and generate monthly, quarterly, and annual reports from the database, analyze and interpret data. Track and analyze HR metrics to identify trends and areas for improvement.
• Assists management in investigating, answering, and settling grievances.
• Participates in the development of department goals, objectives and systems seeking to improve efficiency and service delivery for the department.
• Attends and participates in meetings, acting on behalf of the HR department, as well as serve on committees and special project teams as needed.

• Serves as the designated Safety Officer, ensuring compliance with workplace safety regulations and policies.
• Conducts regular safety inspections and risk assessments, reporting findings and recommendations to Safety Captains.
• Participates in required safety training and certifications to stay current with industry standards and best practices.
• Supports Safety Captains in identifying hazards, responding to incidents, and promoting a culture of safety.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• BA/BS degree or a minimum of 3 years’ experience demonstrating increased responsibility in handling a wide range of human resources issues required.
• PHR, CPHR, SPHR certification, supervisory experience preferred.
• The ideal…