Bellman, Hospitality / Hotel / Catering
Listed on 2026-01-13
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Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Front Desk/Receptionist
The Ivy Hotel, a Relais & Châteaux property, is a historic 17‑room Mount Vernon mansion in Baltimore, Maryland. Our staff strives to give each guest an outstanding experience, whether they’re here for dinner or an extended stay.
Job DescriptionAs an Ivy Hotel Bellman you are responsible for the welcome, welfare and safety of all hotel guests, visitors, VIPs, and staff. You maintain the highest level of security for physical property – such as buildings, vehicles, and luggage – to protect against theft or damage. You’ll be the first staff member a visitor meets, and the last one they’ll say goodbye to when they depart.
A warm welcome upon arrival and a royal departure signify success.
- You love to provide personalized hospitality and a heartfelt sense of welcome and community
- You enjoy working as part of a close-knit team
- Your look is put‑together and well‑groomed
- You’re friendly and also discreet
- You can make eye contact and engage in conversation
- You think of repeat guests as members of the Ivy family
- You are in good health and can stand for long periods of time
- You know Baltimore inside out and love to offer advice and direction on what to do, where to go, and how to get there
- You know how to drive and have a license to prove it
- You’re happy to valet cars and assist with luggage when needed
- Valid driving license is a must.
- Ability to stand outside, 8+ hours, in all weather conditions.
- Able to lift 50 lbs.
- Ability to run, kneel, and/or bend at the waist.
- Hospitality experience is fantastic; if you’ve never worked at a hotel before, an outgoing personality and a motivated attitude will do the trick – we can teach you the rest.
- Paid Vacation and Holidays
- Medical and Dental Insurance
- Short and Long Term Disability Insurance
- Basic and Optional Life Insurance
- Retirement Savings Plan
- Staff Meals
The Ivy Hotel is an Equal Opportunity Employer. All employment offers are contingent upon successful completion of a background check and a pre‑employment drug test conducted in accordance with applicable federal, state, and local laws.
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