Hotel Houseperson

Posted 3 days ago

Description

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies.

You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!

• Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
• Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
• Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
• Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
• Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management

• Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
• Hard worker with strong time management, organizational, and communication skills
• High school diploma, GED, or equivalent
• Strong knowledge of cleaning techniques and products
• Proven customer service experience with a strong guest-focused mentality

$16.22 per hour

Discover Renaissance Baltimore Harborplace Hotel, located on Baltimore’s famed Inner Harbor. The hotel offers 31,000 square feet of event space, 21 breakout spaces, 622 guest rooms, an onsite business center, fitness center, restaurant, coffee shop, and lounge.