Dermatology Senior Health and Science Specialist - Woodbridge, MD

Role Summary

The Dermatology Health & Science Specialist is responsible for launching new products, deciding upon best strategies to manage business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. The role includes sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders. The position requires strong product and disease state knowledge, sales and promotional skills, and effective engagement across virtual and in-person settings, with the ability to work remotely in collaboration with cross-functional teams to address customer needs and achieve Pfizer objectives.

• Identify and implement efficient virtual/in-person engagement strategies by customer; develop and adapt business and territory call plans based on opportunities and insights.
• Build rapport with customers across virtual and face-to-face environments; maintain clear call objectives, document appropriately, and manage to KPIs; use digital tools effectively and adapt to new tools for successful engagement; leverage analytics for insights and next-best-action plans.
• Deliver relevant, targeted messaging using approved materials to drive product demand; provide insights for development of new messaging and resources.
• Educate providers on unbranded and branded product value propositions using disease state information as applicable.
• Collaborate with HCPs and office staff to plan engagements in multiple formats (virtual and in-person).
• Strategically deploy Pfizer resources (samples, vouchers, co-pay resources, patient education); integrate guidance from management and cross-functional teams into pre-call planning; optimize call environment across locations; plan day-to-day work with schedules; collaborate with CF colleagues and Pfizer Connect team members.
• Support patient access by providing information on Reimbursement, PAP, hub programs, and Co-Pay Resources.
• Present terms of sale or contract terms where appropriate with approved language; answer on-label questions; introduce customers to on-demand content portals.
• Collaborate with cross-functional colleagues to address inquiries; use triage protocols and digital apps to connect with SMEs.
• Use calendaring tools and leadership goals to address customer priorities; bring customer survey insights to leadership to improve models.

• Required: Bachelor’s Degree
• Required: Minimum of 3 years of Pharmaceutical/biotech or medical marketing/promotional/sales experience, with leadership across peers in a specialized market using third-party reimbursement or service centers; or an associate’s degree with 8+ years of experience; or a high school diploma with 10+ years of relevant experience.
• Required: History of marketing, promotional or sales success; strong territory management; outstanding communication, teamwork, leadership, and accountability.
• Required: Must live within 50 miles of the territory.
• Required: Valid US driver's license and driving record in compliance with company standards; any DUI/DWI or impaired driving citation within the past 7 years will disqualify.

• Preferred: 3–5 years of specialty marketing/promotional/sales experience
• Preferred: Strong knowledge of disease states, therapeutic areas, and products
• Preferred: Deep knowledge of applicable customers and markets (prescribers/HCPs/institutions/organizations)
• Preferred: Strategic account marketing, promotional, sales and management skills
• Preferred: Superior marketing, promotional, sales, technical and relationship-building skills
• Preferred: Demonstrated ability to assess account needs and bring resources to drive performance
• Preferred: Strong business acumen, problem solving, strategic thinking, data analysis, and project management; excellent planning and prioritization
• Preferred: Ability to engage and influence customers throughout the marketing/sales process; strong communication and leadership
• Preferred: Ability to quickly learn and adopt new ways of working; matrix environment adaptability
• Preferred: leadership and cross-functional collaboration experience; experience with key thought leaders or high-influence customers
• Preferred: Strong organizational and analytical skills; ability to analyze sales data and adapt to technology
• Preferred: Change agility and strong time management, planning, and organizing skills

• Bachelor’s Degree

• Non-standard Work Schedule, Travel or Environment:
  Ability to travel to all accounts/office locations within territory; overnight travel may be required depending on territory size and business needs.