Medical Office Coordinator

Overview

Who We Are: Life Bridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

The Medical Office Coordinator acts as a liaison between management and staff. The Coordinator is responsible for first-level counseling to staff and patients. Keeps management informed, early, of any personnel issues.

• Works as a collaborative member of the team to ensure quality operations.
• Assists in developing and implementing short and long-term work plans and objectives.
• Recognizes achievements of staff.
• Take necessary disciplinary measures with direction of management.
• Assist management with performance evaluations of staff.
• Resolve patient issues, where appropriate.
• Actively listens to staff and patients.
• Coordinates assigned work to ensure smooth workflow.
• Ensures proper training in task and procedure and updates staff on any new and/or upcoming information.
• Oversee and manage workflows, interactions of staff, and daily functions.
• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
• Schedule staff and assign duties to ensure appropriate staffing levels.
• Keeps patients/customers informed, explains delays, and provides clear and concise information.
• Identifies and recommends opportunities for process improvements, promoting safety and efficiency.
• Ensures effective risk oversight and management of the office.
• Maintains and oversees the efficient organization of operations of practice staff specific to ensuring compliance with procedures and guidelines.
• Ensure adherence to corporate and billing compliance policies and procedures; act as primary resource for compliance issues or concerns.

• Education: HS Diploma/GED preferred
• Experience: 1-3 years of experience

What We Offer

Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region:
Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.

Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

Life Bridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Life Bridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.

Join Our Talent Community! Think you might be a good fit, but not ready to apply yet? Joining our Talent Community will enhance your job search and application process.