Director – Tissue Recovery

General Job Summary

Under the general direction of the VP & Chief Clinical Officer, the Director, Tissue Recovery leads and guides the Tissue Recovery staff and Tissue Program staff toward accomplishing the organization’s mission and goals by providing oversight of daily tissue recovery operations. The Director, Tissue Recovery serves as the clinical expert for donor suitability, tissue recovery, processor criteria, medical examiner/funeral home relationships, supply needs, quality metrics, and tissue training for the organization.

The Director, Tissue Recovery is responsible for creating an annual budget, forecasting tissue projections and revenue, and maintaining fiscal responsibility within the department. In addition, the Director, Tissue Recovery is responsible for negotiating and adherence to processor agreements which includes monthly, quarterly, and annual caps. The Director, Tissue Recovery is accountable for the tissue recovery staff’s adherence to all regulatory and accrediting agency standards, including, but not limited to CMS, FDA and AATB, as well as all internal organizational policies, procedures, and guidelines.

The Director, Tissue Recovery is responsible for strategic planning as it relates to departmental and tissue program growth and investigating business opportunities that lead to an increase in tissue donation and/or improvement in clinical outcomes.

Position requires travel to Infinite Legacy regional offices.

• Ensures that the Tissue Recovery department is adequately staffed and trained to provide appropriate and efficient response to referrals, accurate evaluation of potential donors and timely and efficient recovery of tissues.
• Promotes research and technology advances in the organization by staying current with trends in the industry, identifying opportunities, and participating in research design.
• At the request of Human Resources, participates in the screening and hiring process of new employees.
• Responsible for oversight of final approval of all timesheets, PTO, expense reports and corrects any discrepancies prior to forwarding to Finance.
• Manages and leads staff to increase tissue donation volume and grafts per donor and overall quality of recoveries, in conjunction with internal department leaders and external partners.
• Oversees the daily workflow of the department and the Administrator on Call program.
• Provides constructive and timely performance evaluations with designated departmental leaders.
• In collaboration with HR and department leaders, manages discipline and termination of employees in accordance with company policy.
• Promotes a departmental culture of accountability, teamwork, and excellence.

• Excellent organization and time management skills; ability to function independently and collaboratively.
• Good problem‑solving and creative thinking skills, and well‑developed personal stress management skills.
• Demonstrated leadership skills, as well as excellent interpersonal skills and ability to communicate effectively, both verbally and in writing.
• Must be certified as a tissue banking specialist (CTBS) and maintain that certification in good standing within 2 years of hire.
• Must remain proficient in all regulatory and accrediting agency standards and policies.
• Ability to travel to regional offices.