Crisis Call Center Manager - Helpline Lead
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-01-27
Listing for:
Baltimore Crisis Response Inc
Full Time
position Listed on 2026-01-27
Job specializations:
-
Healthcare
-
Management
Job Description & How to Apply Below
A leading nonprofit crisis response organization in Baltimore is seeking a Call Center Manager to oversee operations for its behavioral health crisis helpline. This role involves leading a dedicated team, ensuring the delivery of person-centered care, and maintaining quality assurance. The ideal candidate has a Bachelor's degree in Human Services, supervisory experience, and a passion for supporting individuals in crisis.
The position offers a salary range of $60,000-$70,000 and includes benefits such as medical insurance and generous PTO.
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