Pro Fee Coordinator; Dept. of Physical Medicine & Rehabilitation

Procedural Knowledge

• Responsible for maintaining and monitoring the day‑to‑day processing of assigned billing functions within the Unit.
• Serve as team lead responsible for reviewing and analyzing the accuracy of staff work.
• Responsible for overseeing the business unit in the absence of the management.
• Assist in training new staff and existing staff members.
• Provide feedback regarding problems to management and assist in problem resolution.
• Generate weekly and monthly productivity reports as assigned.
• Communicate with appropriate individuals outside the assigned department or institution as designated by management.
• Assist management in assigning and tracking a portion of the daily work.
• Serves as back‑up for report generation in Manager's absence.
• Serve as a resource for staff questions and provides staff training as needed.
• Identifies and resolves key issues and takes appropriate action to respond to complex patient and medical insurance inquiries.

• Comprehensive knowledge and compliance of HIPAA rules and regulations in the dissemination of patient Protected Health Information (PHI).
• Working knowledge of JHU/ PBS Billing Applications.
• Utilize online resources to facilitate efficient claims processing.
• Uses relevant functions of (IDX) and (EPIC) billing systems.
• Professional & Personal Development:
  Participate in on‑going educational activities.
• Assist in the training of staff.
• Keep current of industry changes by reading assigned material on work related topics.
• Complete three days of training annually.

• HS/GED required, Associate Degree or higher level degree preferred.
• Two years experience in a specialty area or previous medical billing experience in a similar environment is required.
• Strong organizational and analytical skills.
• Excellent organizational skills.
• Aptitude for figures and attention to detail.
• Ability to interact effectively.
• Capable of meeting deadlines and working well under pressure.
• Knowledge of PCs and PC applications.
• Excellent interpersonal, communication and customer service skills required.
• Knowledge of JHM and JHU/ PBS billing applications.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

• Able to operate basic office equipment, e.g. photo copier, fax machine, scanner, PC, telephone, etc.

Classified

Title:

Pro Fee Coordinator
Role/Level/Range: ATO 40/E/02/OD
Starting Salary Range: $16.20 - $28.80 HRLY ($49,000 targeted; Commensurate w/exp.)
Employee group:
Full Time

Schedule:

M-F, 8a-430p
FLSA Status:
Non-Exempt

Location:

Hybrid/ Middle River, MD
Department name: SOM PMR Production Unit Billing
Personnel area:
School of Medicine