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Medical Assistant Lead

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: United Urology Group
Full Time position
Listed on 2026-01-25
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Office
Salary/Wage Range or Industry Benchmark: 23 - 26 USD Hourly USD 23.00 26.00 HOUR
Job Description & How to Apply Below

Overview

Why Join Us?

At United Urology Group, our employees are at the heart of our mission and have opportunities to impact patients  lives with urologic care. We foster a culture of compassion, teamwork, integrity, and diversity, starting with our staff. We deliver a cohesive approach to urologic care with access to experienced specialists, a strong team of healthcare professionals, and advanced technology for patient treatments and therapies.

We offer competitive salaries and a good work/life balance, including weekends. UUG offers benefits such as tuition reimbursement, health, dental, and vision insurance, corporate discounts, and more.

Job Description

The Medical Assistant Lead will perform clinical and administrative duties under the administrator s direction and support the team, other leads, and providers.

Responsibilities
  • Oversee medical assistants in their duties and ensure competencies and proficiencies are completed.
  • Prepare employee schedules, approve time sheets, and request time off.
  • Run stent report monthly and determine if a stent was removed, exchanged, or pending follow-up.
  • Maintain and manage all medical equipment.
  • Order office and medical supplies through IOS inventory.
  • Exercise problem-solving and conflict-resolution skills when handling patients.
  • Communicate with drug representatives.
  • Manage CPR renewal.
  • Oversee CLIA and CLIA inspections.
  • Prepare monthly calendar for rendering provider.
  • Provide assignments (side work) for medical assistants and ensure it is completed.
  • Complete monthly back-office inspections and document code box and oxygen tanks are in working order.
  • Assist team and lead members when needed.
  • Create workflows, policies, and procedures to enhance staff
  • Provide excellent customer/patient services and ensure staff are serviced similarly.
  • Provide in-services and training to staff.
  • Provide monthly meetings with staff to address issues and concerns.
  • Oversee all medical assistants  and providers  PAQ, tasks, schedules, and portal messages.
  • Attend meetings as requested.
  • Maintain strict patient confidentiality and privacy following office policies and HIPAA requirements.
Qualifications
  • Minimum High School Diploma or GED required.
  • Completion of a Medical Assistant program or two years of Medical Assistant experience in a medical clinic required;
    Urology experience is a plus.
  • Minimum of two years of leadership experience required; supervisory experience preferred.
  • Urology experience is a plus.
  • Ability to type 40 words per minute.
Direct Reports
  • N/A
Travel
  • As part of the position s requirements, you are expected to travel to other sites within a reasonable geographic region.
Knowledge, Competencies & Skills
  • Excellent customer service skills.
  • Attention to detail and willingness to learn.
  • Proficiency in triaging patients, phlebotomy, administering injections, obtaining vitals, and processing specimens.
  • Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.
  • Strong communication skills, both verbal and written.
  • Proficient computer software and database skills.
  • Comfortable speaking on the phone and working in a fast-paced environment.
  • Very comfortable asking probing questions to patients.
  • Carrying a caring, compassionate, and patient attitude.
  • Maintain HIPAA compliance.
  • Multitasking and proactive problem-solving.
  • A high level of professionalism.
  • Ability to type a minimum of 40 words per minute.
Physical Requirements
  • Must be able to listen, sit, stand, bend, stoop, and walk throughout the day.
  • Frequently lift or move up to 10 pounds and occasionally up to 25 pounds.
  • Must be in good physical condition to maneuver patients when necessary.

Job Type: Full-Time

Pay Range: $23.00 - $26.00 per hour

Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.

This position has no close date. Applications will be accepted until an offer has been extended and accepted.

Equal Opportunity

Employer:

Our Practice is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.

The successful candidate(s) for any UUG position will be subject to a pre-employment background check.

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