Patient Access Specialist; PAS

Overview

Patient Access Specialist (PAS) at Total Health Care, Inc.

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Reporting to the Revenue Cycle Manager and/or their designee, the Patient Access Specialist (PAS) is responsible for confirming patient demographic and insurance information to ensure accurate billing for services provided by Total Health Care (THC). The PAS enters all necessary information into THC's Electronic Medical Record (EMR) systems for all departments (i.e., dental, medical, mental health or substance abuse). The PAS identifies patients in need of financial assistance and assists them per THC policies and procedures.

The Patient Access Assistant (Bilingual Spanish/English) will serve as a resource for patients in our care. Manage the communication between provider and patient if needed, to translate feedback from patients in order to enhance the quality of services in the center.

• High School diploma or equivalent (post High School education preferred) and/or any combination of education, training and experience providing understanding of the field and the ability to perform the essential functions of the job.
• Dental Experience Preferred
• Two years hospital or physician practice patient registration, customer service, insurance verification, financial clearance, or billing and ICD-9 medical coding experience in a healthcare environment.
• Certification as a Certified Healthcare Access Associate CHAA (NAHAM)

The Maryland Department of Health issued a directive effective Wednesday, September 1, 2021
, employees required to show proof of [a] first dose or single dose of COVID-19 vaccination. This mandate makes the requirements effective for every healthcare system in the state.

• Entry level

• Full-time

• Administrative

• Hospitals and Health Care