Service Coordinator, Crisis Residential - Baltimore , MD

Service Coordinator, Crisis Residential - Baltimore City, MD (Tuesday
- Saturday 10am-6pm)

Job Category
:
Direct Care

Requisition Number
: SERVI
010897

• Posted :
  January 8, 2026
• Full-Time
• On-site
• Rate : $20.34 USD per hour

Showing 1 location

RRP Eutaw St
828 N Eutaw St
Baltimore, MD 21201, USA

RRP Eutaw St
828 N Eutaw St
Baltimore, MD 21201, USA

Crisis Residential Program services provide short-term intensive, round-the-clock, personalized support to help stabilize someone having a mental health crisis so they can avoid hospitalization. Our teams collaborate with providers who are already involved in an individual’s treatment and works to link clients to other services offered by Sheppard Pratt or other community providers.

What to expect.

This is a direct care opportunity to support not just the mental health of your clients, but also their overall independence and well-being. You will assess and monitor client needs, develop service plans
, connect clients to community services and resources
, and advocate for your clients as necessary.

Additional responsibilities will include:

• Assisting clients through program enrollment and orientation
  .
• Coordinating client medical appointments, transportation, housing, money management, etc.
• Developing and assisting with client medication management plan
  .
• Obtaining and maintaining entitlements for clients.
• Maintaining accurate and complete documentation.
• Developing and coordinating transitions plans and program discharge

What you’ll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)

This position has a flat pay rate of $20.34/hr.

What we need from you.

• One of the following combinations of education and experience:
  • A high school diploma or GED and 2 years of related experience.
  • A bachelor’s degree and 1 year of related experience.
• The willingness to obtain additional certifications and trainings as required.
• A driver’s license with 3-points or less and access to an insured vehicle.
• Must have availability to work, days, nights, weekends, and holidays depending upon need of the program.

WHY SHEPPARD PRATT?
At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual’s facing life’s challenges. Join us and be a part of a mission that changes lives!

#LI-HD1

Experience in mental health and in case management preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.