Physician Practice Coordinator

Physician Practice Coordinator – Mercy Medical Center, Baltimore, MD

Join our team at Mercy Medical Center – now hiring a Physician Practice Coordinator! Mercy Medical Center is honored to be recognized by Newsweek as one of America's most trustworthy companies for three consecutive years (2023–2025) and as one of America's greatest workplaces for women (2025). Additionally, we are proud to be a multi‑time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

• Under the direct supervision of the Senior Director of Operations, the Physician Practice Coordinator oversees and facilitates the daily operations of low‑volume specialty practices that do not require a Practice Manager.
• Works closely with the Senior Director to set goals and implement processes to improve office operations.
• Manages day‑to‑day operational needs, including staffing, accounts receivable, accounts payable, front office, and patient flow.
• Supervises administrative support staff and medical assistants, and serves as a resource for physicians and mid‑level practitioners.
• Continuously reviews existing practice operations with a view toward enhancing quality, efficiency, innovation, patient satisfaction, and cost reduction.
• Prepares and analyzes reports on physician practices for the Senior Director.
• Serves as an Epic super‑user and trainer for all practice‑management systems.

• Education and
  
  Work Experience:
  
  
  • Must possess a high school diploma or GED.
  • Bachelor’s Degree preferred or 3 years of related physician‑practice experience.
• Knowledge, Skills & Abilities:
  • Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.
  • Experience with Meditech and Epic (if applicable to the position).
  • Experience with Performance Manager/Net Learning.
  • Computer proficiency and technical aptitude to utilize one or more of the following.
  • Strong written and spoken English communication skills.
  • Ability to work independently and make independent decisions when warranted.
  • Effective communication and interpersonal skills with personnel, visitors, patients, physicians, customers, and the general public.
  • Flexibility, personal integrity, and the ability to function effectively as part of a team.
  • Ability to follow written and oral instructions.
• Other Requirements:
  • Must be able to accurately type 40 words per minute.

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.