Medical Assistant; Student Health & Well- Primary Care

Student Health & Well-Being Primary Care (SHWB PC) is recruiting a Medical Assistant to work 5 days a week (40 hours per week) at the primary care clinic on the East Baltimore campus. While East Baltimore will be the primary work location for this role, the medical assistant will also provide cross coverage for the Homewood and DC campuses. This position reports directly to the Associate Director of Primary Care at East Baltimore.

The Medical Assistant (MA) provides vital support functions, including, but not limited to, rooming, intake, vitals, point of care tests, EKGs, vaccine and medication administration, phlebotomy, support for in-office procedures, and care gap management. The MA functions under the direct supervision and authority of the provider when performing clinical tasks during patient care. The MA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to ensure patient safety.

The MA participates in medication and procedure education for learners by providing brochures and literature, and may administer vaccines and medications as ordered by the provider. The MA documents care provided in the patient's medical record.

The MA will work collaboratively with other medical assistants across the three primary care clinics on the Homewood, East Baltimore, and Washington D.C. campuses, including providing cross-site coverage.

• Obtains vital signs and patient history such as medications, allergies, and smoking status.
• Utilizes telephonic interpreter services as needed.
• Performs in-house laboratory and screening tests, procedures, and treatments per protocol and as ordered.
• Administers medications and immunizations per protocol and as ordered.
• Acts as a chaperone during all sensitive exams, including female gynecological exams, breast exams, and male genital exams.
• Performs phlebotomy and IV placements.
• Obtains all specimens, including venipuncture, as ordered.
• Prepares lab specimens and accurately completes forms for transport.
• Ensures safe and efficient patient flow, including reviewing clinic schedules and monitoring waiting rooms.
• Tracks high-risk referrals, imaging, and lab tests.
• Facilitates safe transitions of care.
• Organizes practice environment to assure patient safety and quality outcomes.
• Maintains exam rooms, lab(s), and supply storage area, including quality controls, inventory, and coordinating with outside contractors for biohazard waste removal, laundry, etc.
• Performs monthly equipment checks.
• Contributes to designated quality measures for Health Maintenance and Disease Management tracking.
• Supports team with administrative tasks associated with university health compliance, secure messages, forms, medication/insurance preauthorization, and verification of demographics and third-party insurance for billing needs (lab processing).
• Adheres to standard precautions for infection control.
• Attends monthly meetings, participates in committee work, and provides educational programming.
• Perform other duties as assigned by the supervisor, which may include assisting with new staff training, serving as a super user for EHR, etc.

Representative on SHWB and JHU/JHMI Committees

• Attend and participate in committees assigned by the supervisor.

• High school diploma or graduation equivalent.
• Completion of an accredited Medical Assistant training program, such as courses provided through Medix, community colleges, and/or vocational schools.
• Certification/Registration as a Medical Assistant (e.g., CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/ registered within 180 days (6 months) of date of hire. Exam fees will be paid by the department. If a retest is required, associated fees are paid by the employee.
• Current CPR certification by the American Heart Association or the American Red Cross is required.
• Must maintain MA and CPR certification/registration during the duration of employment in this position.
• Additional education may substitute for required experience, and additional related experience may…