Clinical Customer Service REP- Meyer

CLINICAL CUSTOMER SERVICE REP
- Meyer 5 (Day 20)

Requisition #: 661132 |

Location:

Johns Hopkins Hospital, Baltimore, MD 21287 | Category:
Clerical and Administrative Support |

Schedule:

Day Shift |

Employment Type:

Limited

The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors, and members of the health care team. This is a fast‑paced position that requires professional, friendly, and efficient performance of daily duties. The ideal candidate possesses the highest level of customer service skills, knowledge of information & computer systems, and the ability to work and assist with nursing staff & administrative staff, all in the effort to meet the needs of the unit and department in accordance with Johns Hopkins Hospital policy and procedures.

• Full medical, dental, and vision plans.
• Paid time off (PTO).
• Tuition reimbursement for you and your dependents.
• Earn up to $1,000 annually for practicing self‑care with Healthy @ Hopkins.
• Employee Referral Program Bonus.

• High School Diploma or equivalent.
• Minimum of 6 months in a healthcare or office setting.
• Substantial interpersonal skills to interact with patients, families and medical staff.
• Ability to initiate and build positive relationships following Johns Hopkins Customer Service standards.
• Proficiency with Microsoft Word and preference for presentation and spreadsheet software.
• Ability to learn and incorporate a variety of clinical and administrative automated systems and software into daily work duties.

• Authorization to work in the United States:
  Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum $17.99/hour - Maximum $20.88/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, and all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug‑free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.