DME​/HME Billing Specialist II

Summary

We are seeking an experienced DME Collection Specialist II with specific durable medical equipment (DME) or home medical equipment (HME) billing experience. This role requires advanced proficiency in DME/HME billing and collection practices, including knowledge of HCPCS codes, Medicare DME guidelines, and supplier standards.

You'll work independently to secure payments from insurance payers for medical equipment services. Consumer credit card or general collections experience does not qualify for this position.

• Follow up on accounts receivable and work with multiple payers to resolve complex billing issues.
• Process adjustments and appeals according to payer guidelines.
• Resolve credit balances, maintain accurate documentation in billing systems.
• Train other staff members and participate in audits and special projects.

• Education:
  
  High School Diploma or equivalent (College preferred).
• 2+ years in DME/HME billing and collections with experience with CPAP, oxygen therapy, wheelchairs, hospital beds, or other durable medical equipment.
• Advanced knowledge of Medicare Part B, DME MAC guidelines, HCPCS coding, supplier enrollment requirements, medical terminology specific to durable medical equipment, intermediate to advanced Excel skills, and strong communication abilities.
• Healthcare billing experience rather than consumer collections or general accounts receivable.

Hybrid:
Remote 3 to 4 days a week. Must live within driving distance of Baltimore, MD.

• Comprehensive medical and dental insurance through Johns Hopkins Health Plans.
• Retirement plan with company contribution and matching.
• Group discounts and staff benefits.
• Educational reimbursement programs.
• Dependent educational assistance.
• And more.

Salary Range:
Minimum $15.86/hour – Maximum $26.23/hour. Compensation will be commensurate with experience for roles of similar scope and responsibility.

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug‑free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affaireante­sh action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.