Teller I​/II Hamilton Branch; MSAMSA

Company Summary

MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. MECU’s success in empowering our members to improve their financial well‑being and live better dates back to 1936. We seek service‑oriented professionals that will champion our members, treat everyone with respect, find ways to assist our members/co‑workers, and help our community be a better place to live.

Hamilton Center Branch
2337

E. Northern Parkway
Baltimore, MD 21214

Saturday hours required.

Teller I
Under general supervision, perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy and efficiency using a computer. A service professional with a passion to exceed the expectations for each member served when meeting the established transactional goals.

Responsibilities
- Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures.
- Maintain accurate transactional records and balance each day’s cash drawer according to the Teller Accuracy Guidelines.
- Refer members to Member Service Representative to obtain products information and/or services that best meet their financial needs.
- Watch for all counterfeit monetary instruments.

Teller II
Under general supervision, efficiently perform limited and routine transactional duties to serve members using a computer while meeting the established transactional goals. A professional with a passion to exceed expectations of each member served.

Responsibilities
- Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures.
- Maintain accurate transactional records and balance each day’s operation according to the Teller Accuracy Guidelines.
- Refer members to Member Service Representatives to obtain product information and/or services that best meet their financial needs.
- Serves as a mentor (teller trainer) for newly hired Teller I incumbents and knowledge of basic new member account opening processes.
- Understand and ability to explain ATM operations and online banking features.
- Remains watchful to protect against fraud and counterfeit monetary instruments.

• Quality of Work – Has established a track record of producing work that is highly accurate, demonstrates attention to detail, and reflects well on the organization. Is personally committed to high quality work and encourages others to have similar standards.
• Cash Handling – Routinely handles large amounts of cash, pays attention to detail, counts cash, replenishes cash, and balances transaction.
• Quantity of Work – Produces an amount of work that meets or exceeds job expectations; quality does not suffer as quantity increases, works effectively with peers, and carries own share of team workload.
• Referrals – Able to recognize and act on referral opportunities, asks questions to confirm referral opportunities, makes benefit statements, and meets required referral goals.

• High School Diploma (general studies) – Required
• General Education Degree (GED) – In lieu of H.S. Diploma

• Teller I – Six (6) months Cash Handling/Sales/Customer Service/Teller Experience – Required
• Teller II – Twelve (12) months Cash Handling/Sales/Customer Service/Teller Experience – Required

• Adherence to BSA, Privacy Act & Elder Abuse reporting is a requirement.
• Proficient written and oral communication skills.
• Ability to learn and apply procedures.

There may be circumstances related to MECU business operations that may periodically require you to report to a different branch/work location.

As a Teller, you also must be willing to provide service to members through multiple channels to include our branches and ITM (Interactive Teller Machines) terminals.

• Teller I: $15.00 - $19.92 per hour
• Teller II: $15.43 - $21.59 per hour

• Medical, Dental, and Vision Coverage for employees and families.
• 401(k) Plan with Employer Match.
• Company‑Paid insurance:…