Wholesale Loan Account Manager

Loan Account Manager

Dominion Financial Wholesale (DFW) is a nationally recognized Non‑QM lender dedicated to serving consumer mortgage brokers. Specializing in DSCR and alternative‑qualification loan products, we provide flexible, client‑focused financing solutions that help brokers grow their businesses and close more deals.

• Integrity
• Accountable & Dependable
• Team Centric
• System & Process Oriented
• Service Ethic
• Organized Efficiency - Risk Management & Compliance

• Act as the primary contact for clients throughout the loan process, ensuring timely communication and support.
• Build and maintain strong client relationships through personalized service and proactive engagement.
• Coordinate with loan officers, underwriters, processors, and internal teams to drive loan pipeline progress.
• Monitor active loan files to ensure timely completion in accordance with internal guidelines and investor requirements.
• Review and verify accuracy of loan documents including disclosures, credit reports, income documentation, and appraisals.
• Provide status updates and address delays or issues proactively.
• Resolve client concerns and escalations professionally and efficiently.
• Maintain compliance with all applicable federal, state, and local regulations.
• Accurately log all interactions and loan‑related details in internal systems.

• Bachelor’s degree in Business Administration, Finance, or a related field.
• 3+ years of experience in mortgage lending or financial services with direct client interaction.
• Strong working knowledge of the mortgage process, regulatory requirements, and loan documentation.
• Excellent communication skills and a customer‑first mindset.
• Proficiency in Microsoft Office Suite and CRM systems (Salesforce preferred).
• Highly organized with strong attention to detail and follow‑through.
• Proven ability to handle multiple accounts and resolve complex client issues independently.

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Paid time off

• Company outings & social events
• Virtual events
• Company wide competitions and raffles
• Personal financial workshops
• Orioles season tickets

Mid‑Senior level

Full‑time

Sales and Business Development