Parking and Valet Attendant Team Lead

Parking and Valet Attendant Team Lead

Baltimore, MD

The Parking Attendant/Valet Supervisor will coordinate and maintain oversight of daily parking operations and collaborate with the Parking Administrator to ensure all requirements are maintained.

• High school diploma or GED equivalent

• Two years of parking attendant & valet experience

• Verbal and written communication skills
• Basic math skills, as required to balance cash receipts
• Excellent interpersonal and customer service skills
• Strong supervisory and leadership skills
• Proficient with Microsoft Office
• Ability to drive manual transmission (stick)
• Knowledge of record-keeping procedures and practices
• Knowledge of personnel policies and procedures

• Valid Driver’s license which must be maintained throughout employment
• CPR Certification within 90 days of employment that must be maintained throughout employment

• Prolonged periods standing, sitting, and walking
• Occasionally lift or carry up to 25 pounds

• Work is performed inside attendant booth in various environments including adverse outdoor conditions such as cold, rain or heat.

• As a condition of continued employment, employee must maintain current active status of all required licensures, competencies, and certifications

• Standard precaution policy and procedures are applicable to this job

• Employee has knowledge and understanding of patient safety as it relates to the job duties

• Facilitates smooth and efficient operation of the assigned parking garage, lot, or facility
• Prepares daily reports and logs, documenting shift operations and any problems or complaints
• Courteously handles customer inquiries, complaints, and problems
• Ensures that ticketing machines are loaded and operational
• Visually inspects all areas of the garage for safety and maintenance concerns
• Performs other related duties as assigned

All Roles Must Demonstrate The GBMC Values

• Treats others with fairness, kindness, and respect for personal dignity
• Listens and responds appropriately to others’ needs, feelings, and capabilities

• Met and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through

• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time

• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Seeks out the ideas of others to reach the best solutions
• Acknowledges and celebrates the contribution of others

• Demonstrates integrity and good judgment
• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
• Uses GBMC materials, equipment, and resources appropriately

• Embraces change and improvement in the work environment
• Continuously seeks to improve the quality of products/services
• Displays flexibility in dealing with new situations or obstacles

$16.85 - $25.59 per hour

GBMC Health Care and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Mid-Senior level

Full-time

Other

Hospitals and Health Care