Customer Service Representative

Customer Service Representative

Are you a people person? Do you love helping others? U‑Haul is seeking friendly, motivated individuals for the role of Customer Service Representative.
Our motto is "Hire Fast, Pay Fast". You can start today and get paid today! Schedule two hands‑on working interviews and receive payment for each, plus a $100 hiring bonus and a $300 cash bonus after completing the 1‑2‑3 Punch Certification Program.

As part of a supportive team, you will be the face of U‑Haul’s exceptional service, inspecting and maintaining equipment, using up‑to‑date technology to dispatch and return equipment, and providing on‑the‑job education.

• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & prescription plans (if eligible)
• Paid holidays, vacation, and sick days (if eligible)
• Life insurance
• Met Life legal program
• Met Life auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24‑hour physician available for kids
• Dental & vision plans
• Business travel insurance
• You Matter Employee Assistance Program
• Life Lock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s Smart Dollar Program

• Assist customers inside and outside a U‑Haul center with products and services.
• Use smartphone‑based U‑Scan technology to manage rentals and inventory.
• Move and hook up U‑Hauls trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and accept returned equipment.
• Install hitches and trailer wiring.
• Fill propane (certification provided by U‑Haul upon employment).
• Operate a forklift (certification provided by U‑Haul upon employment).
• Perform other duties as assigned.
• Participate in ongoing continuous education through U‑Haul University.

• Valid driver’s license with the ability to maintain a good driving record.
• High school diploma or equivalent.

The work involves moderate risks or discomforts that require special safety precautions, such as working around moving parts or machines, fumes, or irritant chemicals. Protective clothing or gear such as masks, goggles, gloves, or shields may be required.

The job requires physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, reaching objects at varying heights, and moving equipment weighing a minimum of 50 lbs. (assisted or unassisted).

$15 – $17 per hour

U‑Haul is an equal‑opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on request for applicants during all aspects of the selection process. Information obtained during this process will only be shared on a need‑to‑know basis.