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Customer Ambassador

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Crothall Healthcare
Full Time, Part Time position
Listed on 2026-01-12
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19 - 21 USD Hourly USD 19.00 21.00 HOUR
Job Description & How to Apply Below
Position: CUSTOMER AMBASSADOR (FULL TIME)

Overview

We are hiring immediately for a full time CUSTOMER AMBASSADOR position.

Location:

Sinai Hospital - 2401 West Belvedere Avenue, Baltimore, MD 21215.

Schedule:

Full time, 8-hour shifts, days/hours may vary, including rotating weekends. Online applications accepted only. Base pay range: $19.00/hr - $21.00/hr.

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Crothall Healthcare provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry.

Responsibilities
  • Greets every customer and acts with a high level of hospitality.
  • Ensures team members have what they need to be successful each day.
  • Relays relevant concerns from customers to supervisors.
  • Maintains current marketing, wellness and culinary programs.
  • Leads weekly promotions and programs for guests.
  • Shares best practices and recognizes co-workers.
  • Understands daily menu items and explains them accurately to customers.
  • Supports selling techniques by facilitating customer buying/decision-making.
  • Ensures display foods are merchandised attractively and served neatly per standards.
  • Performs other duties as assigned.
Qualifications
  • Previous customer service experience and patient-facing healthcare experience are required.
  • Ability to lift and/or move up to 50 pounds.
Benefits
  • Full-time and part-time positions offer benefits including Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits (Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and more).
  • Full-time positions offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
  • Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable laws. Specific PTO details vary by location.

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on abilities and experience, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected classification.

Disclaimer: this job post is not necessarily an exhaustive list of all responsibilities, skills, tasks, or requirements. The Company reserves the right to modify or change essential functions as needed. Applications are accepted on an ongoing basis. Job postings remain open until all openings are filled. If an applicant is declined due to the position being filled, they may reapply for future opportunities.

Crothall maintains a drug-free workplace.

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