Controls Engineering Manager: Manufacturing Services

Location Baltimore/Washington D.C. Job Category Engineering Division Intralox

Job Description (General Summary)

Intralox, L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, is seeking a Controls Engineering Leader to lead and develop our Life Cycle Services Controls organization supporting customers across North America.

Intralox Equipment specializes in turnkey solutions for the logistics and material handling industries. We work closely with customers to understand their most critical operational challenges and deliver value through design, engineering, manufacturing, installation, commissioning, training, and long-term support of conveyance and sortation solutions.

This role is a senior leadership position responsible for building, developing, and enabling a high-performing team of Controls Engineers and Automation Specialists. The successful candidate will focus on people leadership, problem-solving leadership, and cross-functional facilitation, ensuring teams are equipped to solve complex customer problems while growing the next generation of leaders within the organization.

Rather than serving as the primary technical expert, this leader creates the environment, clarity, and structure for teams to do their best work---especially in high-stakes customer situations.

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide. Our 3,000+ global employees are reliable problem solvers who deliver long-term value by continuously improving products, services, and processes. Intralox was founded on the principle of doing the right thing - treating customers, employees, and suppliers with honesty, fairness, and respect.

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.

Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers' growth worldwide for more than 50 years.

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.

We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.

This position is not eligible for work authorization or sponsorship.

Job Responsibilities and Requirements

KEY RESPONSIBILITIES
Leadership, Vision & Culture
* Set and align the vision, priorities, and operating principles for the Life Cycle Services Controls team in partnership with Technical Services and Commercial leadership.
* Build a strong leadership bench by developing engineers into technical leaders, facilitators, and future people managers.
* Foster a culture of trust, accountability, continuous improvement, and learning aligned with the Laitram Business Philosophy.
* Serve as a senior escalation leader during complex customer challenges, facilitating teams through ambiguity rather than personally solving the technical details.
Team Development & People Leadership
* Recruit, onboard, and retain top talent with a strong focus on long-term growth and leadership potential.
* Lead thorough regular one-on-ones, team forums, and structured development conversations focused on capability building and career progression.
* Coach leaders and individual contributors on problem framing, prioritization, communication, and customer engagement.
* Provide clear, candid feedback through performance reviews with an emphasis on growth, impact, and leadership behaviors.
* Identify and develop future…