Data Center Engineering Operations, Data Center Engineering Operations

Data Center Engineering Operations, Data Center Engineering Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure—solving complex challenges with thousands of variables that impact how businesses access and rely on AWS.

Keep the cloud running and help millions innovate. You'll ensure data centers operate flawlessly, managing servers, storage, networking, power, and cooling equipment that keep AWS available 24/7—the foundation enabling continuous customer innovation.

Join a diverse team of operations engineers engineers, hardware specialists, network engineers, supply chain experts and security professionals collaborating across AWS. You'll deliver the highest safety and security standards while driving down costs and scaling capacity.

We foster an inclusive culture where bold ideas are welcomed and you own projects to completion. Ready to tackle challenging problems at massive scale with talented, passionate people? This is your opportunity.

• The Data Center Engineering Operations Engineer ensures all electrical, mechanical, and fire/life safety equipment operates within contracted parameters while driving innovation to optimize efficiency and reduce operational costs. This role encompasses risk management, infrastructure maintenance, vendor management, performance reporting, and root cause analysis.
• Serving as technical subject matter expert for hands‑on troubleshooting of critical infrastructure including generators, switch gear, UPS systems, PDUs, chillers, cooling towers, air handlers, and building automation systems.
• Managing contractors, sub‑contractors, and vendors to ensure compliance with established practices, procedures, and local legislation.
• Conducting root cause analysis for operational issues and implementing corrective actions.
• Establishing performance benchmarks and preparing comprehensive reports on facility infrastructure operations.
• Collaborating with DCO managers, business leaders, and partners to coordinate projects, manage capacity, and optimize safety, performance, reliability, and sustainability.
• Supporting rack installation with proper power and cooling provisioning.
• Implementing preventative and corrective maintenance programs for critical infrastructure.
• Developing metrics and dashboards for facility performance monitoring.
• Ensuring compliance with safety standards and environmental regulations.
• Leading continuous improvement initiatives to achieve operational excellence and uptime targets.

• Troubleshoot facility and rack‑level events within SLAs, serving as technical escalation point for complex electrical and mechanical issues.
• Execute rack installations, decommissioning, and facility modifications with proper power and cooling provisioning.
• Monitor critical infrastructure through building automation systems, providing real‑time operational readings and KPIs to maintain 99.999% uptime targets.
• Manage on‑site contractors ensuring compliance with safety practices.
• Collaborate with DCO managers and field engineers on capacity planning and incident response.
• Perform preventive and corrective maintenance on electrical and mechanical systems.
• Conduct root cause analysis and implement corrective actions.
• Work schedule varies—shifts up to 12 hours with rotating schedules and on‑call responsibilities.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
• 5+ years of data center engineering or operations experience.
• Experience in vendor management.
• 5+ years of data center or mission‑critical facilities (example: hospital, military facility, public safety facility, etc.) experience.

• Electrical or mechanical Journeyman License.
• Experience in construction or project management.
• Knowledge of electrical systems in critical Data Center operations that include but are not limited to utility substation feeds, transformers, switch gear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery…