ILEAD: Office Assistant, Summer Intensive Pre-College

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** Summary of Essential Functions
**** Essential

Duties & Responsibilities
*** Answer phones and communicating with families and guests about various needs or concerns
* File work requests with MICA Facilities Management, contact with urgent concerns
* Collect, organize and distribute all mail for students and staff
* Collect copy/print jobs at Postal & Print
* Organizing student files, maintain confidentiality
* Accompany and escort students to the health center, walk-in clinics, or emergency departments as necessary serving as an advocate and liaison for the student and communicating with Pre College student guardians when such is being done.
* Model, implement and enforce Pre-College program policies, rules, and regulations
* Assist Pro Staff with all planning and program tasks as needed
* Assist with all student travel, move-in, and move-out activities, including welcoming families, assisting with moving items, helping to clean rooms, and answering any questions
* Work with Pro Staff to ensure a safe and positive residential experience for students
* Facilitate and encourage students to develop and maintain healthy interpersonal relationships, personal wellness, and providing support and guidance as needed
* Model and enforce Pre College program policies, rules, and regulations and act as an ambassador for the program
* Perform other related duties as assigned especially when related to escorting or supervising students to an off campus location whether it be health care center (s), airport or train stations.##
** Knowledge, Skills, and Abilities
*** Provide excellent customer service both internally and externally
* Ability to maintain excellent and mature judgment
* Excellent written, verbal and oral communication skills
* Knowledge of MICA’s campus, equipment, resources and inclusive community values
* Ability to handle multiple projects simultaneously with efficiency and accuracy
** Minimum Qualifications
*** Must be a currently enrolled MICA Undergraduate student at time of employment
* Must maintain a minimum GPA of 3.0
* Must be in good conduct standing with the college
* Ability to maintain a high level of professionalism and confidentiality
** Preferred Qualifications
*** Experience in working with youth in a formal job setting or volunteer role
* Previous experience in an office setting or with customer service
** Compensation
* ** 20-40 hours per week* $15 per hour
* Housing is provided but optional, meals provided while on shift for in-person program##
** Conditions of Employment
*** CJIS Fingerprint and background check
* Available evenings and weekends
* Must be present for the duration of training and program dates
* Full availability for the dates above. Cannot hold other positions on campus for the duration of the program due to student employees being limited to 40 hours per week in the summer and demanding nature of the role
* This position is contingent upon student enrollment in the Pre College program
** Application Timeline & Details
** Applications close:
May 1, 2026

Interviews:
April-May 1 2026

To Apply:

Complete the application in Workday, email a one-two minute video answering the following questions to nmcleod. Applicants who are accepted into the second interview process will be able to schedule a zoom interview. Failure to submit a video will not be considered a completed application. Organizational

Skills:

Attention to Detail:

For more information, please contact Natovian McLeod, Director of Youth & Community Education ase note:
This position is contingent on the program’s enrollment and need for student employees.

Physical demands and work environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* * Physical Demands:
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