PBX Operator - Hotel

The Renaissance Baltimore Harborplace Hotel is seeking a PBX Operator to join our team. In this role, you will manage the hotel’s telephone system and serve as the central communication hub by answering, directing, and relaying calls, messages, and guest requests in a timely and professional manner. Responsibilities include coordinating wake‑up calls, providing guest information, and communicating with departments such as housekeeping and engineering using phone, radio, and computer systems.

This position handles both internal and external calls to ensure seamless guest service and may also provide support to the front desk as needed.

Strong communication, computer skills, and the ability to remain calm and professional in a fast‑paced environment are essential.

Compensation: $17.24 per hour