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Customer Service Rep English Customer Service HelpDesk/Support Bilingual

Guest Services Pro: Front Desk & Guest Experience

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Sonesta International Hotels
Full Time position
Listed on 2026-03-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A growing hotel chain is seeking a Guest Services Agent to deliver exceptional service at the front desk. Responsibilities include registering guests, managing transactions, and providing information on services. Ideal candidates will have a high school diploma and prior customer service experience. The role requires strong communication skills, the ability to work flexible hours, and adherence to security and safety regulations.

Great benefits include medical insurance, 401(k) matching, and paid time off.
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