Service Advisor

Job Description

Beltway Companies is searching for a Full‑Time Experienced Service Advisor to join our team in the Baltimore area.

Pay Range of $50,000 – $70,000 per year based on experience.

Beltway Companies is the Largest Heavy‑Duty Truck Dealership in the Mid‑Atlantic. Our Service Advisors play a pivotal role in our Service Department, ensuring seamless communication and workflow between our clients and internal teams. Your dedication will directly impact our customers' satisfaction and our dealership's success. Our Service Advisors also have the opportunity to thrive in a supportive environment that values their contributions and growth.

Come be a part of our dynamic team and help us continue to set the standard for excellence in the industry!

• Health, Dental, and Vision Insurance offered after 60 days of employment
• Company Match 401(k) after 6 months of employment
• Immediate PTO benefits
• Paid certifications
• Supplied uniforms and PPE equipment

• Greet customers promptly, gather vehicle and customer info for repairs and invoicing
• Accurately document vehicle issues, concerns, and maintenance needs
• Confirm payment methods, purchase orders, and estimates at write‑up
• Build customer relationships through updates on vehicle status and work explanations
• Understand and communicate manufacturer warranty guidelines and policies
• Ensure vehicles are parked correctly, locked, tagged, and keys are stored properly

• Recommended minimum 1 year of Service Advising/Writing experience at a dealership level
• A valid driver's license is required for this position
• High degree of product and technical knowledge of service maintenance
• Team player with a strong sense of commitment to the customer
• Self‑motivated with exceptional organizational, written, and verbal communication skills

• Full‑time
• 8‑hour shift
• Day shift
• Monday to Friday
• In person