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Hybrid Public Utilities Constituent Services Specialist

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Maryland
Full Time position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
  • Government
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A state regulatory agency seeks a Constituent Services Associate III in Baltimore to provide exceptional customer service and manage communications related to utility regulation. Responsibilities include responding to inquiries, managing complaint data, and supporting dispute resolution within the Consumer Affairs Division. Applicants should have a high school diploma and three years of relevant experience. Knowledge in utilities and experience with Salesforce are preferred.

This position offers a hybrid work schedule and a collaborative team environment.
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