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Customer Service Rep English Customer Service Bilingual

Evening Front Desk Agent — Elevate Guest Stays

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Sonesta Hotels International Corporation in
Full Time position
Listed on 2026-02-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading hotel company in Maryland is seeking a Guest Services Agent (GSA) responsible for delivering exceptional service at the front desk. The role involves registering guests, processing transactions, and fulfilling guest requests while adhering to hotel standards. Candidates should have a high school diploma and preferably a year of customer service experience. Strong communication skills and the ability to handle cash responsibly are essential.

Flexible availability for various shifts is required, making this a dynamic and engaging role.
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