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Airport Passenger Services Lead - Elevate Traveler

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: lliance Ground International
Full Time position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
Position: Airport Passenger Services Lead - Elevate Traveler Experience
A leading ground handling service provider seeks a Passenger Service Supervisor in Baltimore, MD. In this role, you will manage a team of agents and ensure exceptional customer service throughout passengers' journeys. Responsibilities include directing operations, handling customer inquiries, and maintaining safety and security standards. Preferred candidates will have prior customer service experience. AGI offers a comprehensive benefits package, including medical and 401(k).

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