Mid-Atlantic Customer Success & Support Lead

A leading technology company in Baltimore, MD, seeks an Associate Customer Support Manager to manage customer contracts and ensure satisfaction. This role requires strong communication and organizational skills, as well as 2+ years of experience in client management or customer service. An understanding of compliance with service delivery agreements is essential. The ideal candidate should reside in the Mid Atlantic region and be a U.S. citizen capable of obtaining necessary security clearance.

Competitive salary offered, ranging from $65,000 to $76,000.
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