Part-Time Desk Attendant

Part-Time Front Desk Attendant

Location:

Abundant Life Towers I & II – Baltimore, MD

Hourly Rate: $16.00/hour

• Saturday and Sunday, 4:30 pm – 12:30 am
• Must be available to work at both Abundant Life Towers I & II as needed, including holidays.

• Acts as first point of contact for residents and visitors, allowing them into the building.
• Assists guests with signing in and out of the building, including verifying identification.
• Creates and fosters a welcoming environment for all residents and guests.
• Interacts with residents, developing a quick understanding of their needs and taking action to promote a positive response.
• Answers telephone and responds to routine inquiries; directs calls as appropriate.
• Maintains a detailed log of events in the building, service calls, concerns for the office, and resident activities.
• Takes emergency after‑hour service calls and contacts maintenance staff to ensure residents’ concerns are addressed.
• Maintains cleanliness and sanitation of building entrance, common areas, and desk area.
• Provides backup as needed to other team members, including occasional tours of the premises.
• Provides a safe environment by identifying violations, unusual behavior, or hazards.
• Models the company’s core values for clients and other associates.
• Performs other duties as assigned, within reason and relevance to the job.
• Required knowledge, skills, and abilities:
• Ability to work effectively in teams as well as independently.
• Ability to manage priorities and multi‑task.
• Ability to engage others and cultivate positive relationships.
• Excellent communication skills required.

• Minimum of 6 months of customer service experience.
• High school diploma or equivalent required.
• Must be available to work evenings, weekends, and holidays.
• Strong communication, observation, and problem‑solving skills.
• Professional, calm, and attentive demeanor at all times.

Become a valued part of a supportive team and make a meaningful impact on our vibrant community!

Seniority level:
Entry level

Employment type:

Part-time

Job function:
Management and Manufacturing