Sales Operation Manager

Overview

Parksite, a 100% employee‑owned company, is seeking an experienced Sales Operations Manager. The Sales Operations Manager plays a pivotal role in driving the efficiency, effectiveness, and overall success of the sales organization. In this leadership position, you will oversee and optimize sales processes, tools, and data management while ensuring the sales team is equipped with the insights, systems, and operational support needed to exceed business objectives.

Working cross‑functionally with sales leadership, operations, marketing, purchasing, finance, logistics, and IT, you will help align sales strategies with operational capabilities to maximize revenue growth and improve team productivity. Through data‑driven decision making, sales forecasting, and performance analysis, you will identify opportunities for process improvements, strengthen collaboration between departments, and implement best practices that support long‑term success. This is an exciting opportunity for a strategic and analytical leader who thrives in a fast‑paced sales environment and enjoys building high‑performing teams and operational systems that deliver measurable results.

• Play a key leadership role that directly impacts revenue growth, operational efficiency, and sales team success.
• Work cross‑functionally with sales, logistics, purchasing, marketing, finance, and IT to drive strategic initiatives across the organization.
• Utilize data, forecasting, and analytics to influence business decisions and continuously improve sales performance and operational processes.

• 401(k) Program to secure your financial future
• Company-Paid Life Insurance
• Health, Dental, Vision, and Flexible Spending Insurance Plans
• Paid Holidays
• Paid Time Off (PTO)
• Employee Stock Ownership Program (ESOP)

• Gain exposure to strategic sales operations leadership including forecasting, KPI management, and cross‑functional collaboration.
• Develop leadership skills by coaching and mentoring inside sales team members to reach performance goals and career growth milestones.
• Expand expertise in sales technology, CRM platforms, inventory analytics, and operational strategy in a fast‑paced, high‑growth environment.

• Build and foster an aggressive, high‑performing inside sales environment while ensuring the team operates within company guiding principles.
• Regularly review inside sales activities and identify opportunities to shift non‑direct selling activities to sales support functions.
• Develop and monitor team goals including sales performance, gross profit targets, inventory health, phone performance metrics, and program renewals.
• Coach, mentor, and develop inside sales team members to help them achieve individual and team performance goals.
• Partner closely with the outside sales manager to align initiatives, strategies, and market opportunities.
• Act as the primary point of contact between the sales team and the purchasing department.
• Research and resolve inventory issues, product availability questions, and outages to allow inside sales to stay focused on customer service and selling.
• Deliver accurate weekly and monthly sales forecasts to support purchasing and inventory planning.
• Monitor inventory movement and trends while identifying potential risks, inefficiencies, or problem areas.
• Share local market intelligence with purchasing teams to improve product availability and responsiveness to customer demand.
• Develop and implement strategies that improve overall inventory health, including slow‑moving inventory programs, localized offerings, and inventory swap‑out solutions.
• Track key performance indicators that improve customer experience, including On Time In Full (OTIF) delivery performance.
• Serve as the primary liaison between the sales team and logistics operations. Partner with the logistics operations manager to resolve service issues such as mis‑picks, shipment damage, or delivery challenges.
• Document and analyze 100% of service failures to identify root causes and implement continuous improvement strategies.
• Work with logistics teams daily to maximize truck…