Product Management & Optimization Intern; Hybrid

Resp & Qualifications

PURPOSE:

The intern is an integral member of the Product team, part of the larger Enterprise Product and Specialty division at Care First Blue Cross Blue Shield. This team is responsible for the product lifecycle of Care Firsts Commercial Medical and Ancillary Products from strategic conception to launch to maintenance.

Ideally this opportunity would run as a year-round internship program. The ideal candidate is someone who can work throughout the year up to 15-20 hours in the Fall/Spring AND full time (35 to 40) in the summer. This is a hybrid internship, and the student will be expected to come into the office once per week.

• Seek to learn and understand insurance products in-depth.
• Analyze and gather competitive intelligence information for differing lines of business (medical, dental, pharmacy, life, disability, wellness, etc.).
• Analyze market and segment competitors.
• Conduct ad hoc market research on segments and products.
• Assist in project management tasks of tracking, outreaching and reporting out of tasks for project plans.
• Develop and maintain excel spreadsheets to produce meaningful insights from the data.
• Create PowerPoint presentations and support departmental projects and initiatives.
• Assist with development, review, and fulfillment of marketing materials.
• Provide crucial quality checks of various benefit-level documents produced for members, providers, employers, etc.
• Attend various meetings and participate in team activities.

Education Level: High School Diploma or GED.

Experience:

3 years college experience.

Knowledge,

Skills and Abilities

(KSAs):
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

$18,720 - $26,000

The hire range posted is an annual rate. All intern positions will be paid hourly.

Product Lifecycle and Strategy

Care First Blue Cross Blue Shield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Please visit our website to apply:

Note:

The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Must be eligible to work in the U.S. without Sponsorship