Business Operations Assistant Middle East

Business Operations Assistant – Middle East

Our client is a leading global consulting firm, helping the world's top businesses, governments and organizations. Looking for a new "Business Operations Assistant" covering Middle East region.

Reporting to the Business Operations Manager of the Practice, Director of Decision-Making, Support Team/Partners and Head of Business Operations Managers.

• Work closely with the Business Operations manager(s) (BOM) of the practice(s) to provide support to one or more practices
• Handle specific tasks of the practice with limited supervision and serve as first point of contact for enquiries related to these tasks. In particular:
• Track business pipeline and ensure business activity (prospects, proposals, wins/losses) is fed into the internal system (i.e. iPower) timely and accurately
• Ensure all Risk & Quality requirements are met and accurately reported in the system (i.e iPower and MAP) and coordinate with the PwC R&Q counterparts as needed
• Manage projects financials (track the actual vs. budget time and expenses of each project), report status to seniors and forecast time and expenses when needed
• Follow up on invoicing and collection in close coordination with the finance team
• Monitor marketing spend of the practice vs. budget; work with the finance team to identify/resolve issues
• Be involved along with the BOM on other potential tasks related to practice operations such as for example:
• Track and manage the practice's performance by preparing a monthly financial scorecard
• Track the viewpoint pipeline in coordination with the Marketing Team and follow up with Practice Seniors to make sure deadlines are met
• Maintain repositories on proposals, project deliverables, intellectual capital material and project qualifications, acting as a facilitator for information on client activities such as proposal, marketing documents, etc.
• Support the BOM in the preparation of QBRs and Practice meetings

• Proactively participate in team initiatives aiming to further improve business operations
• Be integral part of team (assume project responsibilities, attend team calls, coach new hires, provide reciprocal vacation coverage)
• Closely work with other parts of the Decision-Making Support team (i.e. Financial Reporting & Planning, and Pricing teams) and with other RST teams as well (e.g. Staffing, Recruiting, HR Admin, VCS, etc)

• University Degree, preferably in Finance
• 2-4 years of relevant experience

• Strong oral and written communication skills
• Affinity to work with quantitative data
• Good organization and time management skills able to work within an unstructured environment
• Service-oriented attitude, proactive thinker, networker, information seeker and team player
• Strong knowledge of relevant computer software (Microsoft Office), Excel, PowerPoint, Outlook
• Ability to interact efficiently with senior members of the firm across time zones