Sortation Product Manager

Overview

Location:

Baltimore/Washington D.C.

Job Category:
Engineering

Division:
Intralox

Intralox is seeking a Sortation Product Manager to serve as the global business owner of its parcel sortation products, with a focus on the ARB Sorter S7000. This role is a key link among Sales, R&D / Engineering, Operations, and Aftermarket Services across the product lifecycle ensuring that current offerings remain competitive, profitable and fully supported across the installed base. The individual must work closely with the technical product owner(s) to align business and technical decisions, balancing commercial insight with engineering and operational realities.

They will define product strategy in partnership with Sales, R&D, and others to shape next-generation solutions while maintaining disciplined ownership of the existing platform.

The ideal candidate brings strong commercial instincts, with firsthand experience engaging customers, understanding deal dynamics, and interpreting market signals. They pair this with organized, detail-oriented execution, thinking proactively about scalability and longterm product maturity. This person demonstrates persistence, clarity, and followthrough, pushing for decisions and outcomes that maximize customer value and business impact.

Success in this role requires a leadership presence capable of influencing without authority - someone who can navigate disagreements, drive alignment across functions, and remain composed and decisive even in high pressure or ambiguous situations. This individual must also be comfortable spending time in the field, working directly with customers and internal teams to understand realworld conditions and ensure that product decisions reflect practical, application level realities.

The role primarily supports the Logistics and Material Handling business unit, which sells industry-leading material handling equipment to the world's largest e-commerce, parcel and postal companies. At the same time, where our ARB Sorter S7000 has overlapping potential in the Food and Industrial segment, the Product Manager will collaborate with relevant stakeholders in this part of Intralox's business to maximize impact across both markets.

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.

Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers' growth worldwide for more than 50 years.

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.

We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.

• Serve as the global business owner for Intralox's ARB Sorter S7000.
• Define customer value across market segments, time horizons, and use cases—especially where needs are not clearly articulated by customers.
• Represent the needs of the market through voice of customer, industry trends, competitor analysis, and product requirements.
• Drive toward standardized, scalable, "one to many" solutions with appropriate configurability and pricing.
• Collaborate with technical product owners to align business and technical decisions, bringing clarity and conviction to ambiguous tradeoffs.
• Manage product lifecycle from launch through obsolescence.
• Monitor profitability and recommend pricing adjustments.
• Keep stakeholders informed and aligned.

• Develop and maintain a product roadmap focused on delivering customer value while aligning with platform/business priorities.
• Work with Sales to identify opportunities to sell existing products in new markets. Define market or region-specific product requirements and work with sales and local operations teams on go-to-market and execution strategy.
• Proactively seek market research and customer feedback to identify trends to improve existing products and production methods.
• Integrate feedback from competition, customer, sales, engineering, production, after-sales service, and integration on how to improve the product.
• Build and present business cases to activate roadmap projects.
• Frame and facilitate business decisions on model releases and configurability.
• Prioritize new offerings and improvements based on considerations like revenue potential, feasibility, strategic alignment, and opportunity cost.

• Work closely with…