Business Services Representative, Community Hubs, Operations Specialist II; NCS - Mayor's

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range: $66,701.00 - $ Annually

Hiring Salary Range: $66,701.00 Annually

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work.

In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.

This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here (Use the "Apply for this Job" box below)./benefits

The Mayor’s Office of Employment Development (MOED) coordinates and directs workforce development initiatives that are responsive to the needs of Baltimore City employees and job seekers to enhance and promote the local economy. At MOED, we view our mission broadly to deliver economic justice to our city. To us, economic justice means creating an equitable workforce system for all residents – especially those who have been generationally and systemically disadvantaged – one that is responsive to their needs and ensures viable economic opportunities.

Our vision is for every City resident to maximize his/her career potential and for all employers to have the human resources to grow and prosper – a workforce system that works.

The Business Services Representative job responsibilities involve two essential functions: first, recruiting/connecting businesses to services of the Mayor's Office of Employment Development (MOED) by marketing all possible agency resources (industry sector partnerships, customized training, on-the-job training, subsidized employment, tax credits, summer jobs, recruitment services, etc.) and secondly, developing employment and training opportunities that lead to permanent, full-time positions with benefits and self-sufficient salaries for area job seekers.

• Demonstrates ability to obtain labor market information.
• Utilizes local labor market information to target new businesses and employers.
• Identifies business employment and training needs required with changing labor market trends.
• Conducts job matching activities for jobseekers.
• Conducts job development for targeted populations.
• Produce monthly reports including;
• Number of business contacts, business contact information, industry information and, services provided
• Number of job orders (received, filled)
• Customer referral information
• Analyzes current marketing strategies, MOED strategic plans and uses various methodologies such as focus sessions, surveys, etc. to make ongoing recommendations to achieve and exceed marketing objectives.
• Markets business services utilizing all available resources to facilitate placement of training and/or job-ready candidates.
• Ensures placement goals are met each month.
• Documents business relationships and follow-up using the assigned MIS (MWE) and other reporting formats.
• Represents MOED and/or provides participation at functions of trade organizations, professional societies, merchant associations, vendor open houses and community events. Maintain effective working relationships with businesses, MOED partners and other city agencies.
• Negotiates and coordinates completion of training contracts and other workplace agreements.
• Assists in the development and delivery of specialized sales presentations for employer services upon request, i.e. job fairs, mass recruitments, virtual pre-screening, workplace assessments, etc.
• Performs other duties as required.

Experience: Have two years of talent acquisition or business development experience with…