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Quality Assurance Manager; Frame Qualification

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: EssilorLuxottica
Full Time position
Listed on 2026-01-15
Job specializations:
  • Business
    Operations Manager, Data Analyst
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Quality Assurance Manager (Frame Qualification)

Requisition : 914058

Store #: E02453 Lab Ops - Ops Management BALT3

Position: Full-Time

Total Rewards:
Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray‑Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best‑in‑class shopping experiences such as Sunglass Hut, Lens Crafters, and Target Optical, and leading e‑commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting‑edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on Linked In!

General Function

Responsible for leading and supervising a team as they develop, test, modify, and create technical data to support frame qualification and lens processing. Also, to plan, direct, or coordinate activities in such areas as lens shape development, shape data problem resolution, frame quality feedback to suppliers and new product introductions.

Major Duties and Responsibilities
  • Identify data processes, develop action plans, and execute quality improvement. Investigate and resolve in‑process production issues.
  • Evaluate non‑conforming occurrences in manufacturing, develop and/or revise workflow methods. Inform management on changes/additions and guide associates in correcting deficiencies as necessary.
  • Coordinates and directs projects, making detailed plans to accomplish goals and directing the integration of technical activities.
  • Act as project manager on improvement projects; drive and facilitate continuous improvement teams that are specific to quality issues with measurable impact to key operating metrics and the financial plan.
  • Responsible for the development and training of associates and the leadership team in achieving continuous process improvement.
  • Using root cause problem solving skills, collect and analyze data, and prioritize and deliver data as necessary.
  • Direct, review, and approve lens shape design and changes.
  • Develop and implement policies, standards and procedures for the technical work performed in the Product Integration Department.
  • Maintain adherence to company policies, safety standards, and good housekeeping practices.
  • Assume additional responsibilities and perform special projects as needed or directed.
Basic Qualifications
  • Bachelor's Degree or equivalent experience
  • 5+ years of experience
  • Strong problem solving and analytical skills (both quantitative and qualitative)
  • Strong written and oral communication skills
  • Strong computer skills to include the use of Microsoft Office tools.
  • Advanced interpersonal skills, along with the ability to communicate effectively and maintain credibility across all levels in the business
  • Ability to influence/negotiate
  • Group presentation skills
  • Ability to work independently

    Experience in optics and the integration of lenses with frames

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws…

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