Operations Assistant

Overview

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), active in more than 40 countries and 29 U.S. cities.

IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

• Reception and Facility Management
  • Answer all incoming phone calls and direct them to the appropriate team members in a timely and courteous manner.
  • Manage front desk area, greeting and directing clients and visitors in a professional manner.
  • Provide information and answer questions for all visitors.
  • Maintain reception area and lobby in a neat and professional manner.
  • Receive and distribute incoming mail and faxes.
  • Support the Operations Manager with resolving facility maintenance issues.
• Information Technology (IT)
  • Coordinate repairs and improvements of copiers and other equipment with staff, property manager, and vendors.
  • Support office-level IT and communications infrastructure, hardware, and software needs.
• Supply Chain
  • Order office and program supplies as needed.
  • Process vendor invoices in coordination with Finance team.
• Safety and Security (S&S)
  • Provide support for day-to-day S&S matters.
  • Support special projects and perform other tasks and duties as assigned.

• High school diploma required. Associates Degree preferred.
• Minimum of 2 years previous reception and/or clerical experience
• Fluency in English, bilingual abilities preferred.
• Excellent computer skills preferred in the MS Office suite: MS Word, Excel, and Outlook, as well as data entry skills.
• Highly organized and flexible.
• Effective communication and time management skills required.
• Excellent administrative and organizational skills with the ability to work independently and as part of a team in a multi-cultural environment.

• Standard office work environment.
• Hours outside of typical office hours may be required.

This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.

Pay Range: $21.00 - $23.00. Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs.

IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.