Office Assistant

Kamps Pallets is a leading provider of full-service pallet and packaging solutions, serving customers nationwide. Specializing in custom pallet management, the company offers high-quality wood, plastic, and corrugated pallets to industries across the United States. Kamps Pallets prides itself on delivering excellent customer service and innovative solutions.

The Office Assistant plays a crucial role in facilitating communication, customer support, managing documentation, and supporting administrative tasks essential for the smooth operation of our office. This person will work with a variety of different individuals and will need great phone etiquette. Also requires exceptional organizational skills, attention to detail, and the ability to multitask effectively. This is a full-time on-site position, with hours being from 8AM till 4:30PM Monday through Friday.

Candidates need to be flexible in case more and/or different hours are required. Must be bilingual in Spanish.

• Manage email and phone correspondence efficiently
• Provide timely responses to inquiries and requests, ensuring excellent customer service
• Handle scheduling of orders (new and existing), addressing customer concerns, complaints, and changes to orders
• Liaise with sales and purchasing teams to process quote update requests, ensuring accuracy and timely communication
• Update production boards in real‑time to provide accurate information on orders, shipments, and deliveries
• Coordinate with the logistics team to manage shipping and receiving orders. Create and update orders as necessary
• Create shipping and receiving orders, ensuring accuracy and completeness of documentation
• Enter counts and generate reports as per customer requests, prioritizing tasks based on urgency and importance
• Track trailers and manage open receiving reports, ensuring proper documentation and reporting of any damages
• Assist with scheduling shipping and receiving requests, providing updates on the status of swaps/deliveries upon request
• Perform miscellaneous office duties as assigned, including but not limited to filing, data entry, and maintaining office supplies
• Log sales and receipts
• Assist with new‑hire onboarding, completing new‑hire paperwork with employees and corresponding with HR and or Payroll on a timely basis.
• This list of duties is not intended to be all‑inclusive and may be expanded to include other duties or responsibilities that senior management may deem necessary.

• Proficiency in Administrative Assistance tasks, such as scheduling, record keeping, and data entry.
• Ability to handle Clerical tasks and Office Equipment usage, including copiers, scanners, and other administrative tools.
• Detail‑oriented and organized with the ability to multitask.
• Proficient in common office software (e.g., Microsoft Office Suite) is a plus.
• At least 2‑3 years administrative, accounts payable, customer service experience.